CONTACT REDMAN & GALL PSYCHOLOGISTS
Our reception phones are currently manned from 8:30 am to 5:30 pm Monday, Tuesday, Thursday and Friday. Our Wednesday hours are 9:30 am to 2:30 pm.
Online chat function available now!
Our online contact form can also be used to get in touch and we’ll respond to your inquiry as soon as possible, usually within one working day. If you find talking on the phone challenging, please identify this in your message to our team (via the contact form or email), and our team will liaise with you via email.
When our reception staff are attending to a client or if you are calling outside of our reception hours you will be forwarded to another line to be answered by another team member or to voicemail. Our voicemail is checked regularly during office hours. Staff will be in contact as soon as possible and we achieve same return day contact in almost all cases.
Existing Clients Please Note:
We run an active wait list and many of our psychologists can often offer same-week appointments for existing clients as other clients’ schedules change. You can ask to be put on the waitlist by phone, sms or email.
If you need to contact us outside of reception hours or if you are running late for your Saturday appointments you can send a message to the number you receive your SMS reminders from. The team’s psychologists monitor the sms line regularly when they are working; this is the first place we will check for messages.
You are always welcome to use the booking link to make appointments (except for Leia’s clients). It is also worthwhile letting our team know that you want additional sessions as we can almost always find you earlier appointments.
Phone: (07) 5562 2867
Fax: (07) 56770187
1.2-1.3 Level 1, 328 Scottsdale Drive (The Space Building) Robina QLD, 4226, Australia
WE ARE OPEN:
Our team work a variety of differing hours so please confirm their availability when booking. We offer appointments during the times listed below.
Mon – 7:00am – 7:00pm
Tue – 7:00am – 7:00pm
Wed – 7:00am – 7:00pm
Thu – 7:00am – 7:00pm
Fri – 7:00am – 7:00pm
Sat – 8:00am – 12:00pm
Sun – Closed
Ample parking on Scottsdale and Protea Streets.
RECEPTION CONTACT HOURS
Reception hours are from 8:30am until 5:30pm Monday, Tuesday, Thursday and Friday. Wednesday hours 9:30am to 2:30pm
Please leave a message if your call is not answered, our staff will aim to get back to you as soon as possible and we endeavour to make contact on the same working day wherever possible. Providing your details via the online contact form is a great way to ensure that we can meet your needs as quickly as possible.
Sat / Sun – Reception is not available. Psychologists open by appt only. Existing Clients* Please SMS the phone number you receive your reminder SMS on for contact outside reception hours or if you can’t get through on the phone. There is a intercom on the wall opposite the lift which allows you to call your psychologist, who can approve the lift if it is not otherwise running.